RECOMMENDATIONS.

• Wearing a face mask is required for everyone from all the areas at the hotel . (Please check the biosafety protocols here).
• Signage and alcohol gel available for guests and staff.
• For reservation, please send the following information: (full name of the passengers, date of birth and nationality).
• Do not forget to bring identification documents such as citizenship, foreigners or passport to check in at the hotel.
• Passengers who voluntarily give up using any service included in the program will not be entitled to any refund. Check our terms and conditions.
• In the event of cancellation by the passenger regardless of the expenses mentioned above, a 10% administrative fee will be charged and the communication and management expenses that the cancellation entails. See terms and conditions.
• The products and / or services purchased for each destination may go under changes due to external actions or outside the company such as accidents, strikes, riots, earthquakes, weather conditions or any other case of force majeure that may occur during the trip, that is why we reserve the right to make the necessary changes in itineraries, dates, hotels, optional services, to guarantee the success of the tourist product or service acquired by the client.